Privacy policies

In compliance with the Spanish regulations on the protection of personal data, Ikos Advanced, SL (hereinafter, “the Company”) informs the users of its website and mobile application (hereinafter, “the Users”) about its data protection policy.

  1. Data Controller’s Identity

The data controller responsible for the personal data of the Users is:

  • Identity: Ikos Advanced, SL (hereinafter, “the Company”)
  • Tax ID: B-04913620
  • Postal Address: Calle Lucero, 2 (04770) Adra – Almería
  • Telephone: 950 50 51 50
  • Data Protection Officer Contact: admin@ikostech.es
  1. Purpose of the Processing

The Company collects and processes the Users’ personal data for the purpose of providing its software development services. Personal data may be used for the following purposes:

  • Manage the User’s registration and allow them access to the services offered in the Contracting area, manage an appointment, carry out the execution of the contracted services, and maintain the contractual relationship. The User’s data will be retained for that purpose as long as the contractual relationship remains in force and, even afterwards, for the time required by applicable legislation and until the potential liabilities arising from the contract expire, for the purposes of formulating, exercising, or defending possible claims.
  • Manage and maintain the contractual relationship with the Users. Manage, process, and respond to requests, incidents, or inquiries made by the User when they provide their data through the contact forms and email addresses made available for this purpose on the website or via available chatbots. The User’s data will be retained for that purpose until they object or withdraw their consent.
  • Conduct statistical studies to improve our services and satisfaction surveys.
  • Send commercial and advertising information about the Company’s services, provided that the User has given their prior consent to receive such communications.
  1. Legal Basis for Processing

The legal basis for processing the Users’ personal data is the express consent they provide by accepting this Privacy Policy. Such consent is clearly and unequivocally requested at the time personal data is collected.

  1. Categories of Data Processed

The Company collects and processes the following categories of personal data from Users:

  • Identifying data: name, surname, postal address, email, phone number, company or entity for which the User works.
  • Economic data: bank account number or credit card number for payment of the provided services.
  1. Data Retention Period

Users’ personal data will be retained for the necessary time to fulfill the purpose for which they were collected. In any case, the Company will retain the Users’ personal data as long as a contractual relationship is in effect, and once this relationship has ended, for the statute of limitations period of legal obligations.

  1. Data Recipients

The Company will not transfer Users’ personal data to third parties, except in cases where there is a legal obligation or when it is necessary to provide the services contracted by the Users.

  1. Users’ Rights

Users have the right to:

  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Erase their personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Object to the processing of their personal data.
  • Restrict the processing of their personal data in certain circumstances.
  • Transfer their personal data to another controller in a structured, commonly used, and machine-readable format.

To exercise any of these rights, Users may submit a written request, along with a copy of their identity document, to the postal or email address indicated in section 1 of this Privacy Policy.

  1. Security Measures

The Company adopts appropriate technical and organizational security measures to ensure the protection of Users’ personal data against possible loss, alteration, unauthorized access, or theft. These measures are regularly reviewed and updated to meet the needs and requirements of applicable regulations.

  1. Privacy Policy Modifications

The Company reserves the right to modify this Privacy Policy to adapt it to legislative or case law changes. In such cases, the Company will publish the changes on its website and mobile application.

  1. USER’S RESPONSIBILITY

The User:

  • Guarantees they are over 18 years old and that the data provided is true, accurate, complete, and up to date. For these purposes, the User is responsible for the accuracy of all the data they communicate and will keep the information provided updated, ensuring it reflects their real situation. This website is NOT aimed at minors, and if it is suspected or known at any time that a minor has registered or sent data, their registration will be canceled, and access to or use of the relevant products, services, or content by that person will be prevented.
  • Guarantees that they have informed any third parties whose data they provide, if applicable, of the aspects contained in this document. Additionally, they guarantee they have obtained their authorization to provide their data for the purposes mentioned.
  • Will be responsible for false or inaccurate information they provide and for the damages, direct or indirect, that this causes to the Company or third parties.
  1. USE OF COOKIES

The Company uses cookies on its website. Cookies allow a web page or site, among other things, to store and retrieve information about a user’s browsing habits or their device and to make the user’s browsing experience as smooth as possible. You can find more information about cookies by consulting our COOKIE POLICY.

  1. Acceptance and Consent

The User declares they have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of such data by the Company in the manner and for the purposes stated in this Privacy Policy.

If you have any questions or inquiries about this Privacy Policy, please contact us via email at admin@ikostech.es.

This Privacy Policy is governed by Spanish law, and any disputes arising from the collection or use of personal data will be submitted to the courts and tribunals of Almería.